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Owned and operated by Innova Crescent LLC, our team is ready to help you find the right mobility solution.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. You will receive a tracking number once your order ships so you can follow its progress.
Do you offer free shipping?
We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii. There is no order minimum required to qualify for free shipping.
What is your return policy?
We want you to feel confident in your purchase. If a product does not meet your needs, please contact our team and we will walk you through the return or exchange process based on the specific item.
Can I exchange my mobility scooter or electric wheelchair for a different model?
We understand that choosing the right mobility product is important. Reach out to our support team with your order details, and we will help you explore exchange options for a model that better fits your needs.
How do I choose the right mobility scooter or electric wheelchair?
Consider factors like weight capacity, intended use (indoor, outdoor, or both), seat comfort, and battery range. Our team is happy to help you compare models and find the best fit for your lifestyle.
Do your adjustable beds and chair lifts require professional installation?
Many of our adjustable beds are designed for simple at-home setup. Chair lifts may require professional installation depending on the model and your staircase configuration. Contact us for specific guidance on your product.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We help you, your family, or those you care for find the mobility solution that fits best.
Free Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
